List and describe the seven steps of selling. Give an example of each Essay

List and describe the seven steps of selling. Give an example of each step. CH12 - Essay Example In the case of a school principal, ask the number of uniforms needed, sizes and colors. Overcoming objections involves eliminating all customers’ doubts by answering all questions they have concerning the product. A customer, for example, hiring one of your taxi cars can ask how long the car has been operating, its fuel consumption, any mechanical problems, and whether it is licensed (Silver & Howard, 2006). In this step, the customer makes a commitment and ends up buying the product. Give out your product as you receive the cash (Silver & Howard, 2006). A polite way of doing so would be, for example, asking, â€Å"Will you family be comfortable with the Toyota corolla?† In this step, the seller makes compliments and presents ideas that can lead to additional product sales. Normally, the suggested sales have a relationship with the original purchase (Silver & Howard, 2006). You can, for example, recommend the customer who hires your taxi to fuel it in a nearby filling station where you have shares. For success in business, entrepreneurs should stay in touch with customers even after making the sales. Follow-ups include making phone calls, sending emails, and wishing them happy birthdays. Such actions help retain customers (Silver & Howard,